Peer 1's significant technological and geographical growth led to the need for a transformation and shift in the company's perspective and positioning.
The company decided to combine the strong technology heritage of the Peer 1 brand with a more human-focused approach. This approach did not negate the importance of technology in their branding; in fact, it was essential for leveraging the 'Tech Forward' segment and the market opportunity it represents. The new formula for Peer 1 became: 'where every interaction matters.